Returns & Exchanges

At My Bee Balm, we want you to love your natural glow, which is why we offer a 30-day satisfaction guarantee on all our honey-infused skincare products. If a product isn't the right fit for your skin, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging to ensure they are protected during transit and include any promotional materials received.

• 3.
  Ship It Back

  Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our hive receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.